Robi E-Care

Robi Help Line

 

For any data… for any question with respect to Robi item, offer and administration … essentially dial 123

We comprehend that for your flexible scope of requests for new and imaginative items, we have to give the best client administration and take minimal measure of your time. That is the reason Robi dispatch new 123 helpline IVR with present day innovation where you can become more acquainted with your adjust, ordered bill, your own particular bundle, remaining web information volume, know your current fnf number and you can likewise include erase fnf/accomplice number. Aside from these elements we are the first occasion when that offering the particular data through sms close to peruses 123 IVR. IVR perusing charge 50 p/minute + Supplementary Duty (SD) + VAT on value comprehensive of SD as like previous.10 second heartbeat likewise pertinent.

123 furnishes you with both robotized help and direct help from our prepared staff who are dependably at your administration… at whatever time… anyplace… round the clock, 24 hours a day, 7 days a week, 365 days a year…

 

123 Quick Guide

  • Dial 123 and sit tight for the call to interface
  • For Bengali, squeeze 1
  • For English, squeeze 2
  • After Language choice you will get underneath choice:
  • For your adjust and record squeeze 1
  • For fnf and bundles squeeze 2
  • For 3.5g and web setting and Offer squeeze 3
  • For limited time crusade squeeze 4
  • For Goongoon, Radio and different Vas squeeze 5
  • For Robi Sheba address and contact point’s squeeze 6
  • To change your dialect squeeze 9
  • After select above alternative you will get seek data by perusing diverse layer of IVR.

Helpline to call from other administrator/landline

 

  • Dial 01819400400 and sit tight for the call to interface
  • For Bengali, squeeze 1
  • For English, squeeze 2
  • For special battle squeeze 1
  • For fnf and bundles squeeze 2
  • For 3.5g and web setting and Offer squeeze 3
  • For bolt your lost association squeeze 4
  • For Goongoon, Radio and different Vas squeeze 5
  • For Robi Sheba address and contact point’s squeeze 6

 

After select above alternative you will get covet data by perusing diverse layer of IVR.

Note: Language determination is not requiring for 2 nd time from same number. Your dialect will spare at the season of first determination. You can likewise change the dialect at whatever time.

Robi e-Sheba Points

 

  • SMS to 8123 (from your Robi number) – (TK 0.50 for every SMS and 5% Supplementary Duty (SD) + 15 % VAT on value comprehensive of SD appropriate)
  • Call to 01819 400400 (from any number)
  • 158 from Robi number (Free of charge IVR based protestation helpline)
  • Email to 123@robi.com.bd

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